Microsoft aware of severe throttling issue affecting. These findings were incorrect because i happened to be doing the testing in a much colder room with an air conditioner blowing nearby when testing the core i7 than the room where i tested the i5 version. After about 1 minute, the gpu is throttling down a bit and 45 fps are remaining. Microsoft surface pro 6 and surface book 2 devices are throttle. You will have to january 14th for return if so desired. The surface pro 3 is supposed to be a complete laptop replacement, not an ipad replacement according to microsoft. Surface book 2 gets fixes for performancecrippling cpu and gpu. I recently replaced my surface book with performance base with a. When the battery reached about 30% charge level, cpu throttling kicked in, limiting cpu to about 500 mhz, making the system sluggish and unable to play videos, etc. In this test we use solely the integrated hd graphics 520 in the surfacebook to see if it suffers from throttling. Surface pcs hit with issue throttling cpus down to 400mhz. Below is a graph which shows how the cpu frequency falls down to 0,4ghz for a couple of minutes orange line.
How to lower temperatures, stop throttling, and increase. Further more this is the i7 model with the gtx 1050. Microsoft testing surface throttlegate fix for windows. Except for the i57200u base model with no dgpu, all the surface book 2 models have the same i7 processor. Microsoft will offer the flagship device in two different cpu optionsintel core i510210u and the intel core i7 10510u. Surface book 2 updates fix cpu throttling, gpu missing. Changing the power mode cursor up to best performance doesnt change this, only plugging the system to wall power solves it. Surface book 2 suffers from performance throttling. I have not used a 15 model but it has a fan in the tablet portion and apparently runs the i7 faster. No more throttle or fans surface pro 34 windows central. Microsofts surface pro 6 and surface book 2 devices are suffering from a cpu throttling issue. Hey i followed this guide and have undervolted cpu core, cpu cache and igpu by 120. The surface book uses a 15w cpu while the mbps is 35w.
Also, the surface pro 2 used similar i5 i7 cpus and did not have this aggressive throttling, perhaps due to its thicker case. Cumulative and current firmware and drivers for the surface book. Microsoft surface book 2 comes in two sizes, packs nvidia. We reported in august that many surface users were complaining their tablets and laptops were suffering unnecessary thermal throttling.
We do this using the igpu because that is the one right next to the cpu which is. The surface book 2 is no different, with notebookcheck uncovering that underneath the improved design and faster components on paper, comes a throttled quadcore i7 8650u processor. Cpu throttling on 15 inch surface book 2 after 1709. Microsofts surface pro 6 and surface book 2 reportedly dropping to 400 mhz clock rates from 1. How to stop thermal throttling windows central forums. Surface book 2 performance, undervolting, thermals youtube. The surface book with performance base is an update to last years surface book, a laptop with detaching tablet screen that had an iconic look and some pretty good and weird design flourishes. The surface book 2 is an excellent device, but what is it like for a real performance user. Microsoft is working to fix cpu throttling problems on its surface book 2 and surface pro 6 devices. Microsoft says it is working on a firmware fix to address an apparently throttling issue affecting surface pro 6 and surface book 2 devices. Microsoft surface book 2 specs powerhouse performance. The solution in the past was to disable connected standby and only use hibernate. At idle my sb 2 15 inch i7 dec 2018 model runs at 4 4.
While doing all the normal updates and everything i noticed that the cpu fan was running and seems appeared to hum along pretty good. Microsofts latest surface updates are causing cpu and wifi issues. Maximum processor state settings will modify the throttling settings. An i3 with its fan running will sound just as loud as an i7 with the fan running. The fan int he i3, i5 and i7 surface pro 3s is identical, as are the conditions for it turning on and running. Surface book will ship with 8gb, 16gb and 32gb of ram. User reports indicate that an erroneously set cpu flag is sending intel core processors back into the pentium ii age. Packing powerful nvidia gpus and intel quadcore processors these are some. The sp7 has a 1065g7 cpu and well compare it to the 7660u from the sp5 and the 8650u from the sp6. Surface book 2 suffers from performance throttling, charging. Microsoft didnt cut corners to ditch the fan in surface. The throttling issue was first reported in 2018 on surface book and complaints have increased significantly in 2019. I had erroneously posted here on reddit that the core i7 was throttling much less than the i5 version.
Surface book i7 dgpu throttling microsoft community. Today, microsoft announced the surface book 2 now available in two sizes. Instead, the surface pro 3 uses the ultrabookclass i7 4650u, but it apparently does not have the cooling to handle said cpu. Surface book 2 throttling and over heating microsoft community. Another day, another surface device to test the throttling characteristics lets look at the surface book 2 and see how it performs. The surface pro 3 introduced connected standby now called as instantgo, and it was found that entering connected standby would cause the sp3 to reboot. Microsoft surface book 2 tests show throttling and charger. Surface book is distinguished from other surface devices primarily by its fullsized, detachable keyboard, which uses a dynamic fulcrum hinge that expands when it is opened. The surface book is a 2in1 pc designed and produced by microsoft, part of the companys surface line of personal computing devices. Weve been spending the last day with the new ultraportable pc with the. A windows feature meant to keep a device from overheating is causing microsofts surface pro 6 and surface book 2 to run at a cripplingly slow. Mayank points to threads on reddit, the ms answers forum, and the feedback hub. The surface book 2 is a curious device especially in. Surface pro 3 cooling design is completely inadequate for the heat output.
Surface pro 6 and surface book 2 are throttling to 400mhz. These drivers and firmware are compatible with windows 10, including enterprise versions. In addition, the devices were not employing intels turbo boost technology. To be clear, we still gave the surface pro an extremely high score of 90 percent despite this throttling. Surface book 2 suffering from performance throttling, charging issues, and.
If you check this box, the cpu will never attempt to boost above 2. Click below to consent to the use of this technology and the processing of your personal data for these purposes. This firmware and driver package contains drivers for all of the components in the surface book, as well as updates to the system firmware that have been released via windows update. Download throttlestop you can look for it on bing and then disable turbo boost, it is the bane of the surface pro 3 and adds no real benfits apart heat and slow down, you could then overclock it to 2. Microsofts surface pro 6 and surface book 2 devices are suffering from severe cpu throttling. Surface book 2 suffering from performance throttling, charging issues, and heavy ghosting. I heard that microsoft is exchanging those laptops as. There were no issues undervolting the surface pro 2. According to user reports on reddit, cpu speeds are being randomly throttled down to 400mhz. Surface go 2 and surface book 3 specs and price chart leaks. Regarding i7 model noisethrottling microsoft surface.
Microsoft just announced the allnew surface book 2, now in a 15inch version as well as the original. Download surface book drivers and firmware from official. It appears as though a recent firmware update is causing surface pro 6 and surface book 2 devices to heavily throttle the processor to well below where it should be running. I have not seen laptops that rely so heavily on cpu throttling to keep cool rather than a proper cooling solution in the first place. The surface pro both core i5 and i7 use power limit throttling more often simply due to the super thin chassis, but there is no significant difference between the core i5 and i7 surface. Our graph below plots the 2018 surface pro i5 and i7 skus against the 2017 surface pro i5 and i7 skus. Some microsoft surface devices are throttling down to 400mhz. Lets look at the throttling characteristics of the device. The surface pro 3 does not use a tablet spec low voltage i7 that is the i7 4610y. It could be a bug impacting the thermal management system which slowdowns the clock speeds under heavy thermal loads.
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